Privacy Policy


This page is to explain the privacy policy that involves the usage and protection of information that is displayed for our visitors. If you intend to transmit or send personal information, this information may be shared with other parties let it be internal or external to help provide a better and more efficient service. For example, to solve complaints that require assistance from other parties.


Cookies that are generated from the web browsers, will be used to gather information about your computer for our services, and to provide statistical information regarding the use of our Website.

Such information will not identify you personally, it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details. It is used by us to analyse how visitors interact with the Website so that we can continue to develop and improve this Website.

We may gather information about your general Internet use by using a cookie file that is downloaded to your computer. Where used, these cookies are downloaded to your computer automatically. They help us to improve our Website and the service that we provide to you.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular areas of our Website.

Cookies will not record information permanently and will not be stored in your hard drive. It will be deleted as soon as you leave this website.


When you access this website, our server will automatically capture information that is sent from your internet service provider. The server log will record information such as your web requirements, protocol address, the type and language of visitor, date and time and cookies that allow us to identify your internet server.


We use the latest technology which includes data encryption to protect the information provided and we have in place security measures to prevent unauthorized access.


All electronic storage and transmission of personal data will be protected and kept updated using the latest security technology.


We collect personal data from individuals and organisations. Such personal data may be provided to us in various types of communication and platforms. If you contact us, we may keep a record of that contact.

We collect these personal data when it is necessary to meet the purposes for which you have submitted the information. We may share your personal data, where for example to investigate a complaint. Such data may be shared with the organisation concerned and with other relevant bodies.

We will only collect, hold, process, use, communicate and/or disclose such personal data, in accordance with this policy. If you are acting as an intermediary or otherwise on behalf of a third party or supply us with information regarding a third party (such as a friend, a colleague, an employee etc.), you undertake that you are an authorised representative or agent of such third party and that you have obtained all necessary consents from such third party to the collection, processing, use and disclosure by us of their personal data. Because we are collecting the third party’s data from you, you undertake to make the third party aware of all matters listed in this policy preferably by distributing a copy of this policy to them or by referring them to our website.


We keep our privacy policy under regular review. This privacy policy was last updated on 17 May 2017.


We welcome any queries, comments or complaints you may have regarding this policy please do not hesitate to contact us at

If you would prefer to write to us then our contact address is:

Mass Rapid Transit Corporation Sdn Bhd (902884V)
(MRT Corp)
Tingkat 5, Menara I & P 1,
No. 46, Jalan Dungun, Bukit Damansara,
50490 Kuala Lumpur, Malaysia