On 10 July 2019, Mass Rapid Transit Corporation Sdn Bhd (MRT Corp) hosted 16 officers from Seoul Metro for a visit to the MRT Corp headquarters. The objective of the visit was to benchmark best practices at MRT Corp on the areas of Human Resource and Safety.
Upon arrival, the visitors were greeted by MRT Corp Strategic Human Resource Deputy General Manager, Encik Abdul Halik Zainal. He presented the first part of the session which focused on employee welfare and compensation. Encik Halik shared the overall strategies and initiatives that MRT Corp has implemented since 2012 to increase the morale of employees, where attract, develop and retain were the main thrusts.
Dynamic rewards such as market driven and work life balance were used to attract employees while building capable and competent talent through individual development plan and leadership and management development framework was how employees were developed. On the other hand, continuous engagement, employee recognition, pay for performance and career progression were components of the retain strategy.
The second part of the session saw labour management system and accident recurrence prevention as the covered topics. MRT Corp Standard and Compliance Assistant General Manager, Encik Azhar Sofah presented insights on Safety, Health and Environment (SHE) and Centralised Labour Quarters (CLQ). He began by sharing the requirements of SHE in MRT Corp, followed by strategies employed for pre-award, pre-construction and construction. Best practices such as Impact Protection Vehicle, Traffic Control Paddle and Emergency Response Team were also shared for the benefit of the delegates.
Encik Azhar continued the session with information on CLQ guiding principles and policies, its general facilities as well as events and activities held at CLQ.
The visit ended with the Seoul Metro delegation handing over a token from their organisation as a gesture of appreciation for their visit to MRT Corp.